Terms and Conditions

This website and all its contents is operated and owned by Squillace Pty Ltd (ABN: 94604194194)

By ordering from the VELLARIS website, you are accepting the following terms and conditions
VELLARIS reserves the right to make changes to this website and these terms and conditions at any time. Any changes to the terms and conditions will not affect any existing orders. It is your responsiblity to regularly check the VELLARIS website in case there are any changes made, including each time you purchase a VELLARIS product. Continues use of this website, including management of your account, following a change to the terms and conditions will be deemed as acceptance of these changes.

Personal information and privacy
When ordering from VELLARIS, you must provide VELLARIS with your personal information, as outlined in our privacy policy. You warrant that the information you provide VELLARIS is accurate, and will inform VELLARIS of any changes to that information.

If you sign up to a VELLARIS account, it is your responsiblity for maintaining the confidentiality and security of your account and you will not disclose these details to any person not duly authorised by you. You are solely responsible for all acitvities that occur on your account and under your username/email, address and password. You must immediately notify VELLARIS of any unauthorised use of your account, username/email address or password. VELLARIS will handle your private personal information in accordance with our privacy policy which you can access here.

Intellectual Property
Unless otherwise indicated, VELLARIS owns all copyright material on the website. All images, logos, registered or unregistered trademarks and any other intellectual property rights, in or used on, the Website are the property of VELLARIS and must not be used without VELLARIS's consent. Any evidence of incorrect use of materials will be dealt with by the requisite legal authorities.

You may store, print and display the content supplied solely for your own personal use. You are not permitted to publish, manipulate, duplicate, copy, sell, distribute or otherwise reproduce or exploit, in any format, any of the content or copies of the content supplied to you which appears on this Website nor may you use any such content in connection with any business or commercial enterprise.

Terms of Use
You may only use the Website and the content on the Website for personal purposes.

You must not use the website to:
a) commit or encourage a criminal offence;
b) transmit or distribute a virus, trojan, worm, logic bomb or post any material which is malicious, technologically harmful, in breach of confidence or in any way offensive, obscene or consituting of cyber-bullying
c) corrupt data; cause annoyance to other users; infringe upon the rights of any other persons' propietary rights;
d) send any unsolicited advertising or promotional material, commonly referred to as "spam"; or
e) attempt to affect the perfomance or functionality of any computer facilities of or accessed through the website

Liability
You understand that the Website is provided "as-is" and "as-available". We will not be liable if, for any reason, this Website is unavailable at any time or for any period. From time to ime, we may restirct access to some parts, or all, of this Website without prior notice.

We will not be liable for any loss or damage caused by a distributed denial of service, viruses or other technologically harmul material that may infect your computer equipment, computer programs, data or other properietary material due to your use of this Website or to your downloading of any material posted on it, or on any Website linked to it.

Where a mandary term or consumer gurantee is implied by law, VELLARIS's liability for breach of such term or consumer guarantee is limited at our option, to:

(a) the replacement of the goods or the supply of equivalent goods;
(b) the repair of the goods;
(c) the payment of the cost of replacing the goods; or
(d) the payment of the cost of having the goods repaired.

To the extent VELLARIS’s liability cannot be excluded, VELLARIS’s maximum liability to you will be limited to $250.

Placing an order on the website

When you place an order for a VELLARIS product, VELLARIS will immediately process your payment. If your payment is successful, VELLARIS will send you an acknowledgement email confirming payment. We are not responsible for any technical issues during payment, including incorrect payment details or glitches. It is your responsibility to check that the payment has gone through correctly.

Pricing

You will be charged in full at the time of ordering a VELLARIS product by supplying VELLARIS with a valid credit  issued by a bank acceptable to us, or a valid PayPal account. VELLARIS retains the right to refuse any order requested by you.

Whilst we try and ensure that all details, descriptions and prices, which appear on this Website, are accurate, errors (including processing errors) may occur. If we discover an error in the price or payment of any goods, which you have ordered, we will inform you of this as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you we will treat the order as cancelled. If the order is cancelled and you have already paid for the goods, you will receive a full refund. See our Returns Policy for more details.

All prices are in Australian Dollars (AUD) and are inclusive of GST, unless otherwise stated.

The parties agree that all amounts payable under this Agreement are exclusive of GST. If GST is payable in relation to a Taxable Supply, the amount payable for that Taxable Supply is the amount for that Taxable Supply specified in this Agreement plus GST. The parties must provide each other with all documentation required to claim any Input Tax Credit, set off, rebate or refund for or in relation to any GST included in any payment made under this Agreement. In this clause, the terms “GST”, “Taxable Supply” and “Input Tax Credit” have the meaning given in A New Tax System (Goods and Services Tax) Act 1999 and related tax imposition Acts of the Commonwealth of Australia

Delivery costs may be charged in addition to the cost of the product and these are clearly displayed and included in the ‘Total’ (where applicable), at checkout.

Discounts are offered at VELLARIS’s discretion in line with our seasonal sales. Any conditions applicable to the discounts will be specified at the time of issued. You are not entitled to discounts coming into effect after you have placed your order.

Pricing on the online store may not reflect pricing in our RETAIL STORE facility. Any pricing differences cannot be applied to online orders, and all prices online are final.

Payment

Our payment methods are Paypal & Credit Card and Zippay. You acknowledge we will perform standard security checks on the payment details you provide and will process credit card payments by . In the event of unusual activity, VELLARIS reserves the right to temporarily or permanently suspend payment via your credit card and we may contact you, your bank or any other relevant third party to report such unusual activity.

Customs and Import Taxes

We currently only process orders in Australia

Shipping and Delivery

Delivery times may vary according to availability and any guarantees or representations made as to delivery times are subject to postal/courier delays or delay caused by strike, fire, flood, failure of suppliers, or any other circumstances beyond VELLARIS’s reasonable control. Our shipping carrier in Australia is Couriers Please and Australia Post. Please note Shipping method is a shipping method not a picking method.

Please refer to our Returns Policy for further information.

You can track your order here using the consignment number you receive via email when you place an order, or by logging in to My Account and reviewing your order there

You will not be reimbursed for any delays, which are the fault of the carrier and not VELLARIS 

Returns

VELLARIS will accept returns in accordance with its Returns Policy.

No exchange and returns in-store. Must be through online only. Any attempt to return in store will be immediatly rejected

Customer Service

We will use reasonable endeavours to respond to all emails within 24-48 hours. You can contact our support team here.

Other activities and third party websites

From time to time,VELLARIS may promote, or advertise events, offers, products, services or other activities that may be conducted offline and may be conducted by third parties. These events, products, services or other activities may be subject to separate terms and conditions. You acknowledge that you participate in any of these activities entirely at your own risk.

The Website may feature or display hyperlinks and pointers to websites operated by third parties. Such websites do not form part of the Website and are not under our control. We do not accept any responsibility for the contents of any such hyperlink or linked website. If you link to any third party websites you leave our Website entirely at your own risk

General

Any failure by VELLARIS at any time to enforce these Terms & Conditions or any of its rights will not be a waiver of such rights, or affect the validity of these Terms & Conditions. If any clause or part of a clause of these Terms & Conditions is not valid or enforceable it will be severed and the remainder of these Terms & Conditions will continue to have full force and effect.

These Terms & Conditions are governed by the laws in force in the state of New South Wales. The parties irrevocably submit to the non-exclusive jurisdiction of the courts of New South Wales to determine any dispute concerning these Terms & Conditions.

Disclaimer: All possible care has been taken in the preparation of this website. However, specification and particulars in relation to the products and promotions referred to in this on-line catalogue are subject to change without prior notice. Some photographs could contain samples which are representative only. Vellaris will not be held liable for any pricing errors or omissions. We reserve the right to refuse any sale. We take no responsibility for incorrect addresses email addresses, please make sure your address is correct we do not write your address on the parcel your invoice is the address label. To change your address just log into your account and go to profile details before placing your order, or contact us asap.